Reference

Terms & Conditions that Protect Your Account

When you open an account with us, you're agreeing to clear, straightforward rules designed to keep your wallet safe and your gameplay fair.

Account activation within secondsPayment security across all local railsWithdrawal verification process explainedDispute resolution in your languageData protection for Indonesia players
Explore Lobby Read FAQ
lexus88 login Terms & Conditions that Protect Your Account
GET HELP WITH YOUR TERMS

How to Reach Us About Account or Payment Questions

Live Chat Open a chat window in your account dashboard Monday to Sunday, 08:00–22:00 WIB.
Email Support Send queries to [email protected] and expect a response within 4 business hours.
In-App Help Navigate to Settings > Account & Terms inside the lobby to view your account…
ACCOUNT SECURITY INSIDE OUR TERMS

How We Protect Your Data, Funds and Account Access

Encryption & Login

All account details are encrypted end-to-end. We send a one-time code to your phone when you sign in from a new device. This two-step confirmation keeps unauthorized users out, even if someone has your password.

Payment Verification

Every withdrawal request is checked against your account history and deposit method. If your requested payout amount or destination doesn't match our records, we pause it and contact you before processing.

Deposit Safeguards

DANA, OVO, GoPay and QRIS transactions are routed through certified payment gateways. We never store full card or bank details on our servers; payment partners handle that encryption separately.

Data Retention & Deletion

We keep your account records for 7 years after closure to comply with local financial regulations. You can request a copy of your data at any time through our support team or the Settings menu.

Dispute & Chargeback Process

If you challenge a transaction, we review your account logs and payment gateway records within 48 hours. You'll receive a decision and explanation in writing via your registered email address.

Term Changes & Notification

We notify you 14 days before any material change to these terms via email and an in-app alert. You can accept or close your account; continued play after the notice date means you accept the update.

Your Questions About Account Rules and Rights

Click Forgot Password on the login screen. We'll send a reset link to your registered email within 30 seconds. Click the link, create a new password, and sign in immediately. If you don't receive the email, check your spam folder or contact live chat for resend.

No. One account per person, verified by phone number and email. Multiple accounts breach our terms and may result in suspension and forfeiture of funds. If you've closed an account, wait 30 days before opening a new one.

We process and verify your withdrawal within 24 hours. Once approved, DANA and OVO credits appear in 1–3 minutes; GoPay transfers settle within 5 minutes; QRIS payments may take up to 30 minutes depending on your bank.

Minimum withdrawal is Rp 50,000. Maximum per transaction is Rp 50,000,000. You can make multiple withdrawals per day, but cumulative daily totals cannot exceed Rp 100,000,000 or your current account balance, whichever is lower.

We review your account logs, payment gateway records, and device history within 48 business hours. If the transaction is confirmed as unauthorized, we reverse it immediately and restore funds. You'll receive our written decision via email.

Yes. Open Settings > Account & Terms > Download My Data, or email [email protected] with your account number. We'll deliver a full CSV file including all deposits, withdrawals, login dates and game activity within 5 business days.

Sharing your login credentials, using multiple accounts, attempting to reverse deposits through your bank, or exploiting a system error all violate our agreement. Breach may result in account freeze, forfeiture of balance, or permanent ban. We notify you of violations via email before taking action.

Related Pages

lexus88 login Indonesia Register About Us FAQ lexus88 login Casino